CSR Customer service 한국어 ,중국어 혹은 일본어 영어 (말레이시아 근무)

홈에프 | 2023.03.20 21:16:17 댓글: 0 조회: 880 추천: 0
지역기타국가 분류서비스 https://life.moyiza.kr/findhr/4452623
분류 서비스
지역 기타국가
고용형태 정규직
전화번호 0035799405550

기업정보: 해외 Fintech 앱 개발과 상품거래를 기반으로 하며 고객서비스를

직책: Customer service고객 서비스

한국어 능숙, 영어 능숙
, 중국어 혹은 일본어 능숙하신 분을 찾습니다,


번역 혹은 고객서비스 경력이 있으신 분 우대입니다


의향이 있으신 분은
영문 이력서를 homefx@naver.com 에 보내 주시기 바랍니다.

아래 상세한 영문 직업 소개입니다.

Your role :

We are currently looking for a Customer Support Executive to provide support and issue resolution to our clients, by ensuring excellent service is provided across all types of communications to our existing clients in the region

You will:

  • Process client's request and solve issues via live chat, phone call and email by navigating multiple programs while paying attention to accuracy and detail;
  • Escalate the issue to the appropriate specialist when needed
  • Update clients on their request status accordingly;
  • Verify documents submitted by clients within specific regions on an hourly basis;
  • Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy;
  • Understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
  • Achieve quarterly KPI targets set by CS Manager;
  • Perform other ad hoc tasks assigned by the manager.

The ideal candidate:

  • Minimum 1 years of experience in customer service related role
  • Good communication skills in English and native language (Japanese)
  • Strong client-facing and communication skills
  • Troubleshooting and multi-tasking skills
  • Customer service orientation
  • Bachelor Degree/ Diploma in Business Administration or related field
  • Self-motivated and highly reliable

What we offer:

  • Outstanding conditions for professional growth and development, work in a very fast pace and challenging environment;
  • Competitive salary based on the candidate's expectations and internal benchmark;
  • Company’s contribution to training & development;



IP: ♡.28.♡.77
340 개의 글이 있습니다.
제목 글쓴이 날짜 조회
관리자
2019-01-16
2391676
관리자
2016-12-18
3001236
관리자
2015-08-21
2880294
크래브
2014-11-20
4934080
관리자
2012-03-20
4985523
전쌤
2024-06-28
5147
코스모유한공사
2024-06-28
22984
rmaao
2022-11-25
1217
myeon800
2022-10-08
1257
leeztzt
2022-07-13
892
흐흐흐야
2022-06-02
1309
linyi
2022-04-29
1455
wmint
2022-04-12
1004
ihganda
2022-03-21
2062
Lio83
2022-03-01
994
mabaram
2021-12-27
1652
rmaao
2021-12-13
1646
중궈스타일
2021-12-03
1043
rmaao
2021-12-01
1016
더얼
2021-11-09
1246
마니아나
2021-11-01
1304
헝가리식당
2021-08-09
1564
헝가리식당
2021-08-03
1715
헝가리식당
2021-07-28
1428
헝가리식당
2021-07-27
1646
charry
2021-03-08
1775
단풍0411
2021-02-09
2221
모이자 모바일